Monday, May 26, 2014

The Cheerleader Effect

There has long been a standing belief that people were more attractive collectively than individually.  Indeed, even Barney Stinson (of How I met Your Mother fame) discussed the impact of the collective when viewing the relative level of 'attractiveness' of women in a bar.  However, recent research (Walker & Vul, 2013, Psychological Science) has proven that the Effect is, in fact, true.

It seems that when we see people in a group, our brain focuses first on them as a group, computing general information about the group as  whole.  We will assess how many there are, determine the general mood of the group etc.  This quick assessment then serves to influence any perceptions that we may then have about the individual members, making us see each of them as more like the 'group's average' than we may have seen each, if taken individually.

In the study, people were generally rated as more attractive, when rating them from a group photo, than when only their individual photo was being assessed.  Certainly, this has implications for the dating scene - suggesting the need to become strategic in taking along a few 'well-chosen' wing men... those whose physical attributes balance off any possible personal deficiencies.  Your eyes spaced too close together?  Hang out with someone whose eyes are further apart.  Taken together you'll appear 'just right'!

Joking (and dating) aside though, this concept did get me thinking about other implications.  If we have the tendency to 'average' out the physical attributes of a group, when determining individual attractiveness, might we not also tend to unconsciously average out other characteristics?  For instance, if I was in a room full of Mensa-members, would someone observing me in this situation apply the 'law of averaging' (in which case I would come out ahead!) or would I simply suffer in comparison to those around me?

We know that who we surround ourselves with impacts our level of achievement and success, that we have a tendency to work to the level of those we engage with.  Therefore, to be more successful we would need to surround ourselves with more successful people.  This has an impact upon our mindset.  However, the question here is not whether we are psychologically impacted by the company we keep, but whether those observing us are.  Can we influence their perceptions of us simply by modifying the people with which we are 'seen' to associate?

If we are quick to be deemed more attractive, simply by standing next to those whose features complement our own, it seems logical to expect that attributes, beyond simply the physical, would also be assigned to us based upon what is known about the attributes of those with whom we associate.  If we surround ourselves with those that are driven to get ahead, would it not be likely that those 'higher up' would also categorize us as wanting the same?  What if we tend to hang-out more with people happy to continue in the niche they have carved out for themselves?  Might this have an impact on 'why' we are not getting ahead as quickly as we would like?

We are typically very quick to judge others, forming unconscious assumptions about who they are, what they are capable of, what they stand for.  If you seem to be experiencing difficulty in getting others to 'see' you the way that you want, or to establish a credible brand, you might want to consider who you are associating yourself with, within the workplace landscape, and whether the Law of Averaging is working to your benefit or not.  If the averaging phenomenon is not working to your advantage, you might want to consider getting a different crew of workplace wingmen!



Monday, May 19, 2014

Leadership Tool Essential - Let's

To get anywhere in life, you need to challenge yourself.

  • to be 'better' at a sport by running faster, jumping higher
  • to speak in a way that is compelling and memorable
  • to write a play or music that makes someone feel
First we must learn to challenge ourselves, to push ourselves beyond our existing capabilities.  Even incremental changes shift and change us, creating growth.  

Why not challenge others to do the same?  

As Leaders you are called upon all of the time to introduce change to the organization, which is typically met with resistance.  Many try to drive change by outlining a vision, pointing a finger at it and saying... Now go for it.  Make it happen.   This will prove effective only for those that 'get' the vision, that found it compelling. You may feel that these are your self starters, but they are likely those for whom the vision clearly supports their Personal Why.

Others may go a step further by defining a change and handing over a complete step-by-step plan for achieving it, along with the admonition to 'Do it'.  For some this also works.  The goal alone was insufficient, they needed the path.

Each of these techniques is effective some of the time, with some of the people.  Outlining the Vision + Path may capture more people than the vision alone, but you have still not managed to include everyone.  You are still leaving some behind, standing at the entrance to the path.

To truly lead a change, to ensure that all are compelled and willing to follow, you need to add one final step. Start by giving them the vision and goal.  They need a target.  Make it as compelling as you can.  Then, outline the key steps to moving forward.  There are always multiple paths to follow, some of which are significantly better than others.  Ideally, you want your people to walk the same path.  Give it to them or create it together, just make sure it's clearly marked.

To draw in those that are hesitant to step onto the path you've created though, you need to stand beside them, point to the path and say... Let's.
Let's begin
Let's walk the path together
Let's make it happen, you and I

Let's.  So simple yet so inspiring.  Contained within that simple word is the strength and power of the team.  No longer are people left to navigate the path alone, they are now part of a group making things happen, together. 

Their individual insecurities, vulnerabilities and fears can be supported through the strengths and actions of others.   They can take turns being weak and being strong, in having questions and in having the answers, in leading and in following.

Let's - sets us on the path together.

You want to create change?
You want to inspire others to follow?

Then stop directing individuals with the directive 'You Change'.  Make a true difference by gathering people close and saying 'Let's Change'.