Showing posts with label mimicry. Show all posts
Showing posts with label mimicry. Show all posts

Monday, May 25, 2015

The Contagious Nature of Emotions

You have probably noticed that you have friends and associates you enjoy being around.  They are
energetic and upbeat and you can't help but feel good around them.  Similarly, there are those that tend to cause the opposite reaction, leaving you feeling exhausted and drained.  This is because emotions are, in essence, contagious!

When we have someone in our lives that is angry we likely find ourselves feeling angry too. Happy people lead us to feel greater happiness.  This Emotional Contagion is far more pervasive and powerful an influencer over our emotional state than we would like to believe.  However, given that it is happening at an unconscious level, it is difficult for us to recognise and acknowledge its impact.

From infancy we imitate the facial expressions, postures and voices of those around us. That is how we learn to communicate effectively.  However, our body language is directly linked through the brain to how we feel.  When we are angry we adopt an angry pose, an angry facial expression and even an angry voice.  We assume that the emotion precedes, if not causes, the behaviour and, in general, this is true.  However, we can create the 'emotion' by manifesting the behaviours.

If we speak in an angry voice we will eventually begin to 'feel' angry.  Hold our bodies in anger, or put an angry expression on our face and we will soon find that we begin feeling angry.  We can therefore 'create' the emotion simply by adjusting what our 'body' is saying.

The contagious aspect of emotions arises because our mimicry of others when we were infants actually continues throughout our lives.  The 'mirror neurons' in our brains lead us to unconsciously and automatically mimic the emotional expressions of others.  Many researchers feel that our brains were hardwired this way as a survival tactic. When we had to be more attuned to the negative emotions of others to assure our survival and defense it proved to be a good thing. Our survival may not be at stake in our daily interactions today, but our brains still are wired to react and respond to the emotional triggers that others represent.

Therefore, we may find that we become infected by someone else's good mood, their happiness, enthusiasm and passion.  The reverse can also be true though, where we may be infected by someone else's negative emotions, their anger, depression or anxiety.  Research shows us that depression in a spouse will typically lead to depression in the partner.  We have likely all experienced the impact of a toxic person in our lives, whether personally or professionally.

We do know that some people tend to excel at catching emotions while others are far better at emitting them.  This means that some people are more vulnerable to the Emotional Contagion of others. Generally, those who are more attentive and sensitive, who are more empathetic, who care more about the opinions of others or who value collaboration more than independence may find themselves being more heavily influence by the emotions of others.

There are also those people who seem to be more 'contagious' than are others; people that exert a greater influence over others.  These people tend to experience and display stronger emotions making it 'easier' for others to pick up on their moods.  Interestingly, these emoters tend not to be as susceptible to the emotions of others, perhaps because they are so caught up in their emotional experiences that they are not as attentive to the emotions of others.

Although it's great to think of the positive impact of contracting someone's good mood, we humans tend to react more strongly to the emotions of pain, fear, sadness and disgust than we do to joy and serenity.  Figures!  Researchers therefore agree that the negative emotions prove to be more contagious, creating toxic environments.

Given that all of the above is typically happening at an unconscious level, is there anything that you can do to minimize the influence of the toxic people on your emotions?  Certainly, but it starts with your openly and honestly assessing how you feel when you are with different people.  Although the other person may not be deliberately trying to make you feel bad, the result is the same and needs to be questioned and addressed.  Once you have identified someone who may be negatively contagious...

  • Distance yourself from their negative influence.  If their influence is predominantly negative, what purpose are they serving in your life?  If you can't eliminate them entirely then actively work at reducing the amount of time that you spend in their company
  • Stop listening to them.  Even if you have to spend time with them (perhaps they are a member of your work team), you don't need to pay as much attention to their non-work specific content. The less you take in the less its potential to impact you.
  • Try to reverse the process.  Knowing that their influence is predominantly negative means you can attempt to counter it by deliberately adopting and displaying positive postures and facial expressions.  Your brain can't remain in a negative mindset if or when you're smiling.  Force your brain to 'feel' something else, rather than remaining at the mercy of your toxic influencer.
  • Manage your health.  It is far easier to feel positive when you are in good health than when you feel sick.  Just as the negative emotions can lead your health to suffer, positive health practices can also lead to more positive emotions
Just as prevention can help you from contracting a cold or perhaps flu, so too can a little preventative action help you to manage an emotional contagion.  There may not be a formal innoculation for it, but a little prevention can go a long way to minimizing the toxicity of that Negative-Nellie or Angry-Andy in your life!

 

Monday, June 25, 2012

The Chameleon Effect

In my Executive Presence and Body Language  seminars, perhaps the most frequently asked question
is...

Does mimicking other people's body language 'really' help them to like us more?

Certainly self-help books and sales training manuals have advised us for decades that mirroring the body language of others can have a positive impact on rapport. Chartrand & Bargh (1999) set out to address, in a series of experiments, a slightly larger question.

Does mimicry actually increase liking OR do we automatically mimic others in our interactions with them?  

Two key sets of experiments were conducted.  In the first, people met with an experimental 'confederate' who was instructed to vary their mannerisms throughout the meeting.  Some smiled more, some waggled their foot more, others engaged in more face touching.  The findings? Participants naturally and unconsciously tended to copy the confederate, following and mirroring their gestural cues.  Face touching went up 20%, while foot waggling increased as much as 50%. This definitely indicates that we unconsciously will mimic the behavioural cues of others during our interactions with them.  Although not tested in this series of experiments, others have found that this unconscious behaviour occurs more when you want the other party to think favourable of you than when you do not.  (think interviews versus adversarial meetings)

This then begs the question...  can you get people to like you more by mimicking them?  In a follow up experiment, Chartrand & Bargh wanted to determine whether there is a true benefit to behavioural mimicry, or whether it is simply a natural by-product of our social interactions.  In this experimental series, instead of leading the behaviours and seeing whether the participants picked them up and mimicked them, confederates were directed to mimic the body language of the participants.

Afterward, participants were requested to provide ratings of the 'likeability' of the confederates they spoke with.  Participants rated those that mimicked them, through body language, higher than those that didn't demonstrate any mimicking  behaviour. The bottom line?
  • mimicry can serve to increase liking, empathy and rapport
  • we will unconsciously mimic the behaviour of others when we want them to like us
In order to build rapport with someone faster, consider mirroring any of the following...
  • Vocal volume, pace, pitch, pauses
  • Verbal phrases, tenses (active versus passive), references
  • Visual cues (posture, eye contact, leg crossing, gestures)
To test whether the two of you are 'in rapport'...  shift from mirroring (following the behavioural cue) to leading it.  If you find that shortly after you have demonstrated a gestural cue the other party also engages in the same behaviour, you are in rapport.  

In general, think of the 'Chameleon effect' as a component of our social interactions with others; behaviours that typically serve to heighten the pro-social behaviour of the other party.  But... bear in mind... there is a vast difference between mimicking/mirroring the behaviour of someone with the desire to connect with them and mimicking/imitating the other party to poke fun at them.  The first may serve to heighten your connection whereas the latter is sure to alienate the other party.  The intent that drives the behaviour often also drives the response.