Monday, August 11, 2014

3 Step Formula for Promoting & Selling Your Ideas

One sure-fire way to being seen as adding value to any organization is to come up with ideas that others can't wait to implement.  However, having a great idea is not enough.  If you aren't able to get others on board with your idea then it will languish under your bed with the other great ideas collecting dust.

Great ideas don't come into being all on their own.  Not everyone is as quick to recognise a good idea when they see and hear it, primarily because they have to wade through all of the garbage that exists standing in the way.  Just as a new song you hear may not be your favourite the very first time you hear it, because it is unfamiliar, you can grow to love it with a few more playings. Help your ideas take root by doing the same.
Good ideas are common - what's uncommon are people who'll work hard enough to bring them about.            Ashleigh Brilliant

In order to help you gain the acceptance and recognition that your idea deserves I have pulled together the top 3 strategies you need to employ to get it heard, get it remembered, and get it adopted.

1.  Pre-Sell.  It is rare that people automatically and immediately jump on new ideas.  Often they need a little time for the idea to percolate.  To give your ideas time to take root in the minds, if not the hearts, of your audience run some of the basics of the idea past them prior to the meeting.  Giving them time to think it through a little helps them to work through some of their hesitation.  Consider also being strategic about courting some influencers.  Think about who around the upcoming meeting room table has a strong influence over others and work to pre-sell them.  Let them know that you value their opinion and you'd like to bounce an idea past them.  Working through their objections and getting them on board means that you have a supporter around the table that will help you to sell the idea when it's time.

2.  Make the idea Familiar.  The more 'different' your idea the bigger the resistance you will likely encounter.  Most people do not go out of their way to embrace change.  Build some familiarity into your idea.  Highlight some of the things that are staying the same, rather than simply emphasizing everything that will change.  Most nay-sayers are objecting to the perceived size of the 'change' required, not the idea itself.   Create a link to something that others know well, perhaps using an analogy, a catch-phrase or a simile. Likening your idea to something others are already familiar with helps them to feel more comfortable with the idea and the idea to feel instantly more 'doable'.  The more comfortable and familiar your idea feels the more likely they are to say yes.

3.  After Sell.  Don't think that just because an idea isn't immediately accepted that it is dead in the water. Court people after the fact.  Identify their objections.  Ask them... 'If we were able to address this concern would you be on board?"... and then fix it.  You can re-pitch your  idea once you have developed solutions to the objections that were raised.  Courting people before you do assures you of gaining their acceptance. Once they say that they will be on board with your idea if you can address the issue they raised, it is difficult for them to continue to object once you've fixed it, without appearing to be contrarian.

Don't worry about people stealing your ideas.  If your ideas are any good, you'll have to ram them down people's throats.      Howard Aiken
Use this 3-Step process to help your ideas to stand out and gain acceptance.  Investing a little more time in ensuring their success helps assure you of yours!

Monday, August 4, 2014

Having a Seat at the Table: Not the Same as Having a Voice

Women talk more than  men.


Right?

In fact, this is simply a socialized belief.  We are socialized into believing that women talk more than they actually do.  This is a well-documented Listener Bias, where we 'believe' something that is not truly happening.  The fact is that, in mixed groups, men speak 75% of the time, meaning that women speak roughly about a quarter of the time.  This is a significant difference, especially given that most hold a belief that is counter to this.  The implications of this are significant for women, especially in the workforce.

If men are speaking 3 times more often than a woman is, then men gain three times the visibility.  A definite plus when it comes to promotional opportunities.  Numerous studies show that young girls are interrupted twice as often as young boys.  This pattern of interruptions serves to teach our young women that what they have to say is not as important and not as interesting.  It teaches them not to speak up, leaving the floor and the opportunities for men to pursue.

In the Courtroom, which we hope to be as unbiased an arena as possible, more female testimonies are interrupted that men's.  Interruptions of this nature lead others (including the jury) to discount the value of the content being shared, or to view the source as being less credible.  Doctors are more likely to interrupt their female patients, giving them less time to speak about their health issues, and female physicians are more likely to be interrupted by their patients than are their male counterparts.

Interruptions are an important insight into position and power.  Being granted your 'turn' to speak is not just about providing you with an opportunity to voice your thoughts, but is also a signal about your 'right' to speak.  It is about importance, significance and value.

Study after study demonstrates a strong bias to exclude and diminish the female voice around the table. (even on Twitter, where male posts are re-posted twice more often as women's posts)  Therefore, even if you have managed to hold a seat around that executive table, you still need to consciously work at gaining a voice. The further challenge, of course, is that in order to be heard women end up modifying their socialized mode of speech in order to 'speak like a man'.  However, women who master that skill too well receive push back for being too aggressive.  Therefore, on top of all the other skills necessary to succeed in business today, women also have the additional need to be Gender Bi-lingual.  They must be balanced in speaking both female and male-speak.

How then do we find ways to gain a voice around that important table?  Well, ideally, we modify some of the socialized beliefs and behaviours.

  • We stop interrupting young girls in schools.  They are interrupted twice as often as are boys, teaching them that their thoughts are not as valued, effectively shutting them down and out.  
  • Stop telling little girls to be 'good' little girls, to stop interrupting others, to wait their turn and praising our little boys for taking charge and speaking up.  The double standard exists because we ingrain it into our children.  We need to be consistent with the messages we are sending if we want our girls to be valued for their thoughts and contributions and less for being nice.
On the job we need to...
  • Provide support for those that lack the ability to be heard as readily as others, finding comfortable ways for them to share.  
  • Deal with interruptions directly, allowing others to finish their thoughts.  "Excuse me, but XX was still speaking.  Please let them finish and we'll then return to your thought".  Don't stand by and allow someone else's voice to be stolen.
  • Avoid using tag questions (...don't you agree?) and disclaimers (It's just my opinion but... I could be mistaken but... This may sound strange but...) which weaken your position
  • Avoid using uptalk, that upward inflection that makes it sound like you are questioning what you are saying.
  • Learn to feel comfortable with clearly stating our position and needs. This may not always feel 'safe' but it is always honest and is more likely to get you what you want/need.
  • Consciously work to balance the desire to be liked with the need to be heard, lest being liked wins out at the cost of our credibility.
Learning to handle interruptions and gain a voice around the table may not immediately seem like a critical skill to develop but we know that being heard around the table is synonymous with developing your credibility, perceived level of competence, personal power and positional leadership.  Often promotions get derailed over these seemingly non-critical things. Build your presence more strategically and consciously.   Don't mistake showing up with speaking up.