- When asked at work how many yellow Volkswagen beetles we passed on our way in, we reply none. We assume that we didn't see any because there were none to see. We're surprised driving home because we see seven.
- Police Officers take down the eye-witness accounts of an accident that occurred directly in front of three different witnesses, each of which report different facts.
- We are talking to a colleague at work about a need we have for a special project we are struggling with when another colleague approaches and comments on the new haircut of the first. We hadn't noticed until it was mentioned by the second person.
Typically, those amongst the audience that notice the gorilla were those that did not get the number of passes correct. They either hadn't bothered to try, got distracted by some other stimuli (cell phone vibrated, fly landed on their nose... something!) and then looked back to the screen. Because they weren't focused on a task directly, they were more open to other input.
Each of us sees the world from a different perspective. Our perspective can leave us blind to the perspectives and insights that others may have. It is impossible for us to see everything because every time we are looking, we are programmed already to 'see' from and through the perspective of our wants, needs and goals. Our focus has already been determined by our need.
In business this may mean that we indirectly limit ourselves from being as creative, arriving at the best solution, or in fully seeing and anticipating potential barriers and issues. However, by virtue of them 'seeing' differently than we do, others may be in a better position to point these blind spots out to us. Our challenge of course, is to remain open to listening to their input.
What can we do?
First of all, acknowledge that more exists beyond what you can see. Getting another pair of eyes to review your project, your solution, your direction may catch things that you overlooked. Getting this insight before you have finalized your direction is definitely preferable to realizing, after implementation, that you overlooked something. This may mean that you deliberately add people onto your team specifically for the different perspectives that they bring to the table. If everyone sees and thinks the way you do then you are automatically limiting the result from the outset. Embracing differences in perspectives is not always easy, but it almost always proves to have value.
Secondly, recognise the differences in people's perspectives and assign elements of a task according to the strength of that perspective. Know that your people will see what they are instructed to see. There may be value in not limiting the direction of their sight, by asking someone to be responsible for seeing what others are missing. In other words... if you're responsible for doing the counting, assign someone else to watch out for the gorilla!
This is just as relevant for you to consider at a personal level. Don't allow yourself to get derailed from your goals simply because you failed to notice an upcoming roadblock. Take the time to periodically bounce your goals and chosen direction off of someone else, for their insights and perspectives. They are likely going to see pending potholes and roadblocks that you have failed to, allowing you to plan another route to your success.